Help center
Guides for getting set up.
Short, practical walkthroughs for the parts of Silo that touch your own accounts and DNS. Can't find what you need? Email support@silomailpro.com.
Setting up Amazon SES
Verify your domain, set up DKIM, SPF and DMARC, create an IAM user for Silo, and request production access to leave the sandbox.
Using SMTP providers
Connect any SMTP service, and forward its bounce and complaint reports so Silo can suppress those addresses.
Custom link domain (CNAME)
Serve signup pages, tracked links and open tracking from a subdomain you own.
Importing from Mailchimp or Kit
Move your list by CSV or API key, keeping tags, unsubscribes and cleaned addresses.
API & webhooks basics
Add subscribers, tag them and trigger automations from your code, and verify signed webhooks.
Double opt-in & consent
How confirmation works, what consent Silo records, and why it matters for deliverability.